Shipping Policy

At Orthowear, our goal is to offer our customers the best shipping options, no matter where they live. Every day, we deliver to customers around the world and work to maintain a high level of responsiveness at all times. This page explains how orders are prepared and delivered.

Worldwide Shipping
We ship orders internationally and delivery times vary depending on the destination and local postal services.

Order Processing Time
Orders are processed within one to three business days. Processing times may be slightly longer during busy periods, holidays or large promotional events.

Estimated Shipping Times
Once your order has been processed, the estimated delivery times are listed below

These windows are general estimates and may vary depending on carrier performance.

Separate Packages
Some orders may arrive in more than one package. This can happen because of weight or size limitations, inventory availability or to ensure faster delivery. If you receive only part of your order, the remaining items are still on the way. If you have any concerns, you can contact us at support@orthowearco.com

Delivery Delays
In rare cases, deliveries may take longer than expected. This can happen during holiday seasons, high-volume sales periods or because of unexpected carrier delays. If you notice that your order is delayed, please contact our support team so we can look into the situation and assist you.

Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email. Tracking information may require a short period of time to update depending on the carrier.

Address Accuracy
Please make sure that all address details are correct at the time of checkout. We are not responsible for delays or undelivered packages resulting from incomplete or incorrect address information.

Need Assistance
If you have questions about shipping, delivery timelines or an existing order, our support team can be reached at support@orthowearco.com.